Return Policy

At www.apparelavenuestore.com, we strive to ensure you're satisfied with every purchase. If you're not happy with your order, we're here to help!

Eligible for Return

• Time Frame: Within 30 days of receiving your order.
• Condition: Items must be unworn, in the same condition as received, and include all original tags.
• Packaging: Must be in the original packaging.

Items Not Eligible

• Final sale items
• Intimate apparel (due to hygiene reasons)

How to Return

1. Contact Us: Email [email protected] to request a return authorization.
2. Prepare Your Package: Place the item in its original packaging with the receipt or proof of purchase.
3. Ship Back: Send the package to the address provided by our customer service. You are responsible for shipping costs unless the item is defective or incorrect.

Refund Details

Upon receiving and inspecting your return, we'll notify you of the refund status. Approved refunds will be processed to your original payment method within a set number of days.

Exchange Process

To exchange an item for a different size or color, please return the original item following the steps above and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, contact us within 7 days of delivery. We'll guide you through the return process and cover the return shipping costs.

Policy Changes

We may update this Return Policy periodically. Please review it regularly.

Contact Information

For any questions about our Return Policy, please email us at [email protected].